Home

[icon] A warehouse of knowledge with a storefront full of pornogrophy - "I'm sorry, I didn't get that..."
View:Recent Entries.
View:Archive.
View:Friends.
View:User Info.

Subject:"I'm sorry, I didn't get that..."
Time:08:17 pm
Current Mood:[mood icon] aggravated
Do any of you have to deal with voice-actuated telephone systems?  You know, the ones that used to be all, "press 1 for this, press 2 for that, to hear a duck quack, press 7" but now they ask you to say what you want, and there are no numbers to select?"

WHO thought this was a good idea?
comments: Leave a comment Previous Entry Add to Memories Tell a Friend Next Entry


[info]mazerrakhm
Link:(Link)
Time:2007-11-15 03:35 am (UTC)
Most of those systems will let you either say or press the number.
(Reply) (Thread)


[info]mycroftholmes
Link:(Link)
Time:2007-11-15 03:38 am (UTC)
Newp. These do not have any numbered options. FedEx, UPS, DHL all use them now. And I had to be on the phone with AT&T today and they've got one as well. It's all "say this, say that" and no numbers. If you hit zero, it says "I can transfer you to an agent, but first I need to know what you're calling about" and repeats the last prompt you heard.
(Reply) (Parent) (Thread)


[info]faielle
Link:(Link)
Time:2007-11-15 06:35 am (UTC)
I used to have to deal with those at my old job. they were supposed to be smart enough to recognise, say, when i said "July 8th, 2007." Instead, they would decide i said "January 18th, 2007." not to mention the crap they'd pull with id numbers. how XRB can sound like PLO is beyond me...and, while not normally loud on the phone, people on the other side of the building could tell when i was talking to United Healthcare. otherwise, the system couldn't register i said anything at all.
(Reply) (Thread)


[info]mycroftholmes
Link:(Link)
Time:2007-11-16 12:29 am (UTC)
Whoah, a voice actuated system for healthcare!

The possibilities for embarasment are endless.

Overheard at the office:

"...incontinence... *grumble* IN CONT IN ENCE!"
(Reply) (Parent) (Thread)


[info]laurajpetri
Link:(Link)
Time:2007-11-18 10:06 pm (UTC)
here's the trick,

you pretend you're 5 years old and you talk like a robot.
it actually really works.
(Reply) (Thread)


[info]faielle
Link:(Link)
Time:2007-11-18 10:44 pm (UTC)
hey! let's use the voice synthesizing program to test the voice recognition program!
(Reply) (Parent) (Thread)

[icon] A warehouse of knowledge with a storefront full of pornogrophy - "I'm sorry, I didn't get that..."
View:Recent Entries.
View:Archive.
View:Friends.
View:User Info.